In 1984, Congress gave its investigatory arm, the General Accounting Office, or GAO (renamed the Government Accountability Office in July 2004), authority to decide protests of source selection decisions under the Competition in Contracting Act. Judicial forums for resolving protests are adversarial by design. GAO is not. It is an alternative dispute resolution (ADR) mechanism, designed to be fast, inexpensive, and flexible. How well does this process work? The response ...
The defense acquisition process, which is governed by federal statutes, executive orders, administrative rules, and judicial rulings, includes opportunities for bidders to protest decisions, especially the final award, triggering a review and administrative hearing by the U.S. Government Accountability Office (GAO). In theory, the benefits of allowing protests include more competitive and accountable procurements. The costs of protests include the resources expended by the Department of Defense (DOD) and GAO ...